Bachelor of Science in Information Technology
Florida State University | Expected Graduation May 2026
Bachelor of Arts in Theatre
Florida State University | Expected Graduation May 2026
About Henry Grey Thiem
I’m a dual-degree student at Florida State University with a passion for both lighting design and information technology. I find energy in working across disciplines—bringing precision and creativity to both digital systems and live productions. I’m constantly seeking opportunities to expand my knowledge and take on new challenges.
Career Goals
My ultimate goal is to build a fulfilling career in the IT industry, where I can continue growing as a technician, developer, and creative thinker. I have continued interests within cybersecurity, systems management, and software development.
Education
Mentionable Courses
School of Information
- LIS4351: UX Design
- LIS4381 & LIS4331: Mobile App. Development
- LIS3706: Information Systems and Services
- COP3353: Intro to UNIX
- COP3363: Intro to Programming for CS
School of Theatre
- Lighting Software (Vectorworks)
- LIS4250: AutoCAD for the Stage
- Lightboard Programming (IonETC)
- TPA4601: Stage Management
Employment
IT Intern
Geek SI |
May 2025 - Current
- Assist with help desk ticketing and network/system troubleshooting to resolve technical issues promptly and efficiently through FreshService.
- Support change management and business certification compliance through accurate documentation and process adherence
- Utilize Microsoft365, Entra and Intune applications to manage reports, documentation, and administrative tasks.
Production Assistant
Stitches of Love |
August 2023 - June 2025
- Managed subscription database and renewal processes for 20 different clubs.
- Processed order renewals and online order fulfillment, including packing and shipping.
- Handled customer service inquiries via email and phone, addressed order issues, subscription questions, and general product support to ensure satisfaction.
- Assisted in the preparation and assembly of laser-cut appliqué quilting subscription boxes.
Lighting Designer
Strikers Dance Troupe |
Contracted Feb, April 2025
- Created original lighting designs tailored to each production’s artistic vision and technical needs
- Instructed union stagehands in the hang and focus of conventional and intelligent lighting fixtures
- Programmed and operated lighting cues on ETC Ion and Hog 4 consoles during live performances
- Troubleshot technical issues quickly and adapted designs in real time to meet live production demands
Skills
Technical Skills
- Proficient in supporting Linux/UNIX, Windows, and macOS environments
- Skilled in C++, PHP, JavaScript, Java, and Python programming
- Knowledgable HTML5, CSS3, responsive web design, and mobile development
- Experienced with Microsoft 365 admin, Entra ID (Azure AD), and Intune
- Strong background in identity and access management (IAM)
- Effective with Jira, Freshservice, Android Studio, and Bitbucket
- Knowledgable in IT Audit processes and CMMC compliance standards
Professional Skills
- Advanced troubleshooting and root cause analysis
- Experience in organizational change management (OCM)
- Excellent technical documentation and communication
- Proven ability to cross-functional collaboration and teamwork
- Skilled in project coordination and task management
- Committed to continuous learning and adaptability
- Deticated to providing high-quality client and user support
Theatrical & Live Event Skills
- Experienced in lighting console programming: ETC EOS Family (Ion, Element), Hog4
- Competent in CAD Drafting: Vectorworks, AutoCAD
- Knowledgeable in DMX512 and ethernet-based lighting protocols
- Proficient in theatrical lighting design and implementation
- Practiced in stage management and production coordination
- Familliar with basic electrical wiring and safety